Led the end-to-end training strategy for the Supply Chain and Logistics Function for the North America Supply Chain modernization, transitioning legacy workflows to modern S/4HANA standards.
A global leader in the sportswear industry initiated a strategic ERP modernization. Their legacy SAP Fashion instance had remained unchanged for over two decades, creating a significant technology gap between ancestral, manual workflows and modern, automated S/4HANA standards.
Operating as the Marketplace Supply Chain Functional Learning Lead, the mandate was to ensure that a workforce spanning North America transitioned seamlessly. This required harmonizing retail and wholesale channels to unlock real-time inventory visibility without disrupting daily supply chain logistics.
The interactive module below details the structural approach to closing the technology gap and managing stakeholder alignment.
Launch FullscreenConducted site visits to distribution centers to validate warehouse constraints, ensuring learning delivery strategy matched the operational reality on the floor.
Engineered a "Train-the-Trainer" program, coaching Super Users to deliver hybrid, instructor-led training for long-term operational sustainability.
Managed offshore development teams, translating complex functional requirements into actionable design documents and enforcing QA standards.
"Luis is responsible for the largest amount of learning deliverables and stakeholders at nearly 300 assets. He does a fantastic job managing competing priorities, complex timelines, and stakeholder expectations. Our clients appreciate his reliability and drive for quality work."